Refund and Returns Policy

Cancellation and Refund policy depends on the hotels and resorts where the reservation has been made , and it varies from hotel to a hotel and factors such as the seasonality , duration between the date of cancellation and the check in date , etc .Indo Shop will charge a processing fee of 10% in case of cancellations / amendments .

Cancellation Policy

* 20% Charge of the total Package booking on amendment/Plan Change.
* 30% cancellation of the package cost after confirmation/issuing the hotel voucher.
* 50% cancellation of the package cost before 10 days of the travelling date.
* 100% cancellation of the package cost before 07 days of the travelling date.
* No. flexibility at the time of Travel in the plan.
* Any train and flight tickets cancellation will be applicable as per Indian railway / airline rules and refund/adjustment can be given only after receiving the refund from train or airline company.
* No cancellation & any refund will be made at any cost in case of bad weather or landslide and natural digester, or terrorism and which is beyond the control of the age.we will heartly help you in that situation which is possible from our side . * Cancellation & other policies as per the hotel/company rule.
* All cancellation are to be communicated in written by mail.
* Any amendment in the original booking u have to update in written by mail.
* There are no refund due to any pandemic or virous attack in that situation we can amend your travel date for the future booking .

*Refund and Returns Policy All eligible refunds will be processed only after deducting applicable cancellation charges, processing fees (10%), and any third-party charges (hotels, airlines, railways, transport providers, etc.). Refunds will be initiated only after written confirmation of cancellation is received via registered email ID. The refund process will begin after we receive the refund from the respective hotel / service provider, wherever applicable. Refund Timeline Refunds will be processed within 7–14 working days from the date of receiving confirmation and refund amount from the concerned service providers. In cases involving airlines, railways, or third-party suppliers, the refund timeline may extend depending on their processing time. Mode of Refund Refunds will be made through the same mode of payment used at the time of booking: Credit Card / Debit Card UPI Net Banking Bank Transfer Cash refunds are not permitted under any circumstances. In certain cases, refunds may be provided as future travel credit, subject to company discretion and supplier policies. Important Notes Any transaction or gateway charges levied at the time of payment are non-refundable. Partial refunds (if applicable) will be calculated strictly as per the Cancellation Policy mentioned above. No refund shall be applicable in cases of force majeure, including but not limited to natural disasters, pandemics, political disturbances, landslides, terrorism, or bad weather conditions. Amendments or rescheduling requests may be considered instead of refunds, subject to availability and supplier approval.

INSURANCE :

* Travel Insurance only Offered on your Request it’s covered by third Party.
* Cancellation chargeable will be applicable as per the policy.