Cancellation, Refund & Return Policy

Cancellations
If you want to cancel a booking, please send us an email at info@makefortrip.com including your booking reference number, passenger names, and the reason for cancellation.

Bookings not yet confirmed / processed – We will arrange a full refund (subject to any applicable cancellation charges by service providers).
Confirmed bookings – Cancellation charges will apply as per the hotel, airline, transport operator, or tour provider’s policy. Refunds (if any) will be processed after deducting the applicable cancellation fees.
In-progress or partially utilized bookings – Refunds may not be possible, or only partial refunds may be given depending on the service provider’s terms.

We strongly recommend purchasing travel insurance to cover unexpected cancellations.
365-Days Support & Refund Policy
We stand by the quality of our services. You can contact us for after-service support up to 365 days from the date of booking if you face any issues related to our facilitation.
Note: Since we are a travel & tour services company, physical “returns” do not apply. All requests are handled as cancellations or refund requests as per the service provider’s rules.
Damages and Issues
Please review your booking confirmation and travel documents immediately upon receipt. Contact us immediately at info@makefortrip.com if you find any discrepancy, incorrect details, or face any service-related issues so we can assist you promptly.
Non-Refundable Items / Bookings
Certain bookings are non-refundable or have strict cancellation policies, including:

Special discounted / sale packages
Non-refundable hotel rooms or airfares
Personalized / customized tour packages
Bookings during peak seasons or special events

We do not accept cancellations or refunds for reasons such as change of mind, personal circumstances, or no-shows unless covered under the service provider’s policy.
How to Request a Cancellation or Refund

Send an email to info@makefortrip.com with your booking details, reason for cancellation, and supporting documents (if any).
We will evaluate your request and provide the best possible solution based on the applicable terms.
If the cancellation is due to a service quality issue on our part, we will bear reasonable costs where possible.

Refunds

Once your cancellation/refund request is approved, we will process the refund to your original payment method.
Refunds are usually processed within 5–15 business days, depending on your bank or payment gateway. Please note that it may take additional time for your bank/credit card company to credit the amount to your account.
All refunds are subject to deduction of applicable cancellation charges, payment gateway fees, and processing charges.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at info@makefortrip.com.

GSTIN: 07GDTPM9466C1ZU (Titanium Services – Trading as Make For Trip)